Local Manager & Programme Facilitator (London)

Job Type:

Full Time

Location:

Hybrid – Changemaker Studios Westminster, City of Westminster College Maida Vale Campus, 129 Elgin Avenue, W9 2NR

Time Period:

12 month contract, with a view to extending

Salary:

£38,350 – £41,350

Start Date:

Monday 1st July 2024

Application Deadline:

Monday 6th May 2024

Are you passionate about working with young people and businesses?

Job type: Full Time (40 hrs/week)

Location: Based at Changemaker Studios Westminster, City of Westminster College Maida Vale Campus, 129 Elgin Avenue, W9 2NR

Time period: Initial 12 months fixed term (with a view to extending)

Salary: £38,350 – £41,350

Apply by: Monday 6th May 2024

Interview Date/s: Tuesday 14th May (1st Round) and Wednesday 22nd May (2nd Round)

Start date: 1st July 2024

 

Job Description – Are you passionate about working with young people and businesses?

Join an exciting, fast-paced and growing social enterprise as the local manager for our London team focused on building relationships with stakeholders, managing the facilitation team & delivering programmes to young people in the nation’s capital. 

We believe every young person can be a changemaker. By developing young people’s skills and confidence, we empower them to shape their lives and the world around them.

Unloc is continuing to grow its presence and impact in London and is looking for a local manager to help support the ambitious two year strategy to increase our presence and impact within local communities in Central London. This individual will also be part of our front line team; delivering innovative and exciting programmes with young people across our network of schools, colleges, businesses and community organisations. We pride ourselves on being innovative, embracing new technology and ensuring that we have young people at the heart of everything we do.

What we offer:

  • A fun, driven and passionate team.
  • A fixed term post with a view to extending the contract.
  • Technology including a MacBook, iPhone and relevant accessories to make your working life easier.
  • Growth: we invest in individuals and are an ambitious organisation.
  • The opportunity to work with amazing young people.
  • A flexible approach to working life and 28 days holiday plus a week at Christmas, your birthday, and all bank holidays (not already falling within the Christmas break); a total of 39 days holiday.
  • Access to PerkBox, an external employee benefits & rewards scheme.
  • A generous workplace pension scheme whereby the employer contributes 3% of total employee earnings, rather than the legal-minimum of 3% of employee earnings above the threshold.
  • A comprehensive mental health support scheme for you and your immediate family through Health Assured including the Wisdom app.
  • A London Zones 1-6 Travelcard to make your working life easier.
  • A full year of team-building and CPD opportunities.

All appointments are subject to pre-employment checks returning satisfactory results including an Enhanced DBS Check, a social media check and Right to Work checks. We carry out these checks as an organisation that undertakes ‘regulated activity’ as defined by the Safeguarding Vulnerable Groups (SVG) Act 2006. Please note that such checks will include both spent and unspent convictions. Any candidate with convictions relating to offences against children or other vulnerable people will be deemed as unsuitable to work at Unloc and any job offer will be made on this basis.

The recruitment process is outlined in Unloc’s Safer Recruitment Policy available at https://www.unloc.org.uk/policies-and-procedures/.

Key Responsibilities:

Supporting the implementation of the Unloc London Strategy

  • Working in partnership with the Operations Manager to ensure the delivery of the Unloc London strategy. This includes;
    • Building new relationships with local schools and colleges. 
    • Facilitating a free to access enterprise event for local schools in the borough of Westminster. 
    • Delivery of workshops and presentations, attendance at events to to promote Unloc’s programmes and initiatives to schools, colleges and community groups.

Working in partnership and building new stakeholder relationships

  • Liaise and act as a primary point of contact for current key stakeholders to promote Unloc’s work. This will include Local Authorities, Education Trusts, Businesses and Community Interest Groups. 
  • Implement engagement strategies to build new relationships with key stakeholders through needs assessments and stakeholder surveys to gather insights into the preferences, challenges and priorities.
  • Represent Unloc in external meetings, conferences and networking opportunities. 

Organise, plan and facilitate entrepreneurial skills and career pathway projects and programmes

  • Organise, plan and facilitate bespoke enterprise and career pathways events (with support from the Operations Manager) for individual businesses, grant giving bodies, schools & colleges. This generally involves designing agendas, booking speakers, managing event resources, leading individual sessions, briefing event support staff, liaising with key points of contact and managing attendance from multiple schools, colleges and partners.
  • Examples of recent programmes include our Burberry/Verizon Women in Tech programme, the Palo Alto Skills for Success project, and the Royal Borough of Kensington & Chelsea Changemaker Programme . You can read more about these on our website.

Managing staff

  • To line-manage multiple other members of staff in line with Unloc’s People Management Approach. This includes:
    • Providing wrap around support to individual team members when they require it.
    • Promoting a culture of excellence in programme management and facilitation.
    • Ensuring that facilitators you manage operate in line with Unloc’s policies, procedures and practices whilst instilling Unloc’s core team values.
    • Maintaining a working knowledge of each staff member’s portfolio and current progress on programmes and providing a source of accountability..
    • Holding regular check-in meetings with team members.
    • Carrying out formal progress review meetings with team members every 6 months.
    • Dealing with staff member HR requests and scenarios such as flexible working, holiday requests, sick days, etc.
    • Supporting staff members to make progress against their CPD plans.  
    • Providing praise and encouragement to staff members, and formally recognising and sharing excellent practice.

Providing regular updates to management

  • To provide regular (written or verbal) updates to management on current progress and achievements of individual projects you manage, this includes using and keeping each contract’s monday.com board up-to-date.

Providing additional support and opportunities for students

  • Providing support and additional opportunities for young people you work with where possible, including the promotion of Unloc+ (unloc.online/oppportunities)

To support other Unloc projects

  • To aid other Unloc projects as and when required by the team (in consultation between you and your line manager).

 

Person Specification:

Qualifications

Essential: GCSE Maths and English at grade 9-4 (A*-C) (or equivalent).

Essential: A-Levels at grade A*-C (or equivalent).

Desirable: Level 3 ICT qualification.

Desirable: A Bachelor’s Degree in a relevant subject (or equivalent experience).

Desirable: A recognised qualification or chartership in management e.g. CMI

 

Experience and Knowledge

Essential: Previous work with young people.
Essential: Previous experience of managing other staff members.

Desirable: Previous experience of youth engagement and empowerment.

Desirable: Previous knowledge of the youth sector across London.

Desirable: Previous experience in a social enterprise environment.

 

Abilities and Skills

Essential: High-level writing skills.

Essential: Ability to network and manage partner relationships.

Essential: Ability to prioritise and manage own workload. 

Essential: Ability to manage a budget.

Essential: Ability to work as part of a team.

Essential: Ability to work independently.

Desirable: High level of skill when using G Suite (formerly known as Google Apps For Work).

Desirable: Ability to use Facebook, Instagram and X.

 

Other

Essential: Passion for young people!

Essential: Willingness to undertake staff training and development as required.

Desirable: Car driver with a clean UK driving licence.

Join an exciting, fast-paced and growing social enterprise as our Programme Facilitator (Youth Violence & Social Action), with responsibility for assisting the programme manager with the  delivery of a youth social action programme with a focus on youth violence. Applicants will need excellent communication skills, facilitation experience and experience of working with young people. You will need to be hard working, enjoy working as part of a team and in partnership with other organisations, and have the ability to empower young people to be proactive in making a difference. We would particularly welcome applications from people with lived experience of violence and/or racism.

This is an exciting opportunity to hear young people’s voices, views and ideas about the impact of youth violence on their lives and how to improve the situation. The Peer Action Collective is a national project funded by the Youth Endowment Fund. Unloc is one of three regional partners (working collaboratively alongside Artswork and Youth Options) to deliver the project in Hampshire. Unloc’s key part of the programme is the delivery of a Changemakers programme designed to incubate young changemakers to carry out social action projects with a focus on youth violence.

Unloc was founded in 2013 by award-winning young leaders and advocates Hayden Taylor and Ben Dowling. Our mission is to empower young people to be innovative changemakers who seek to build stronger communities and sustainable businesses. We develop young people’s skills, enhance their potential and boost their determination to succeed. This is encapsulated in our ‘Developing Young Potential’ tag-line. We work towards our mission by delivering inspiring educational programmes in our network of 100+ schools and colleges.

Our agile team, based at our central HQ in Portsmouth, are looking for a dedicated individual passionate about supporting and developing young people through social action. We pride ourselves on being innovative, embracing new technology and ensuring that we have young people at the heart of everything we do. This approach is summarised in our 7 pillars:

  • Developing young people’s confidence and aspiration
  • Tailoring programmes to meet young people’s needs
  • Investing in young people’s skills
  • Engaging young people through innovative approaches
  • Championing young people’s successes
  • Working closely with partners
  • Demonstrating youth leadership with a dynamic team

What we offer:

  • A fun, driven and passionate team.
  • Technology including a MacBook and phone to make your working life easier.
  • Growth: we invest in individuals and are an ambitious organisation.
  • The opportunity to work with amazing young people.
  • A flexible approach to working life and 28 days holiday plus a week at Christmas and all bank holidays (not already falling within the Christmas break); a total of 38 days holiday (full time equivalent).
  • Access to PerkBox, an external employee benefits & rewards scheme, including a salary sacrifice scheme for childcare, a free railcard, a free ‘weekly treat’ (a Nero hot drink or Greggs roll), and a plethora of exclusive discounts.

All appointments are subject to pre-employment checks returning satisfactory results including an Enhanced DBS Check, a List 99 Check and Right to Work checks. We carry out these checks as an organisation that undertakes ‘regulated activity’ as defined by the Safeguarding Vulnerable Groups (SVG) Act 2006. Please note that such checks will include both spent and unspent convictions. Any candidate with convictions relating to offences against children or other vulnerable people will be deemed as unsuitable to work at Unloc and any job offer will be made on this basis.

The recruitment process is outlined in Unloc’s Safer Recruitment Policy available at https://unloc.org.uk/policies.

Specific Responsibilities:

(with support and oversight from the Programme  Manager)

Organisation and facilitation of the Peer Action Collective Social Action Groups

  • To lead, organise and facilitate the monthly check ins with each individual social action group. Each group will include around 5 – 7 young people and will also include keeping in touch with each group throughout the programme duration, ensuring they stay on track with their social action projects. 

Supporting with the organising, planning and co-facilitating changemaker days and events

  • To support the organising, planning and co-facilitating of the changemaker community  days and events. These 1-day events will take place in a variety of education and community settings in Portsmouth & Southampton, engaging young people in discussions on violence in their community, introducing them to social action and taking part in ‘leading change’ workshops. Each event will involve 10-15 young people, primarily aged 10-14.

Supporting with the organising, planning and co-facilitating a changemakers incubation programme

  • To support the organisation, planning and co-facilitating of the Peer Action Collective Incubator Programme. A 9-month programme for young people to develop their skills, ability to lead change and undertake social action programmes. 
  • Each of the 3 cohorts will participate in 4 immersive weekend experiences (phases) along with monthly social action catch ups. 
  • Each cohort of the Incubator will involve 20 young people, primarily aged 15-19.

Providing regular updates to the Programme Manager

  • To provide regular (written or verbal) updates to the Programme Manager on current progress and achievements of the peer action collective programme, this includes using and keeping the Unloc project management tracking software up-to-date .

Supporting other Unloc projects and programmes

  • To aid other Unloc projects and programmes as and when required by the team (in consultation with your line manager). This may include being an additional member of staff on events or collaborating with other team members on a more ongoing basis.

Providing additional support and opportunities for students

  • To provide support and additional opportunities for young people you work with where possible.

Person Specification:

Qualifications

Essential:

  • GCSE Maths and English at grade A*-C / 9-4 (or equivalent).
  • Two A-Levels at grade A*-C (or equivalent).

Desirable:

  • Level 2 ICT qualification.
  • A Bachelor’s Degree in a relevant subject (or equivalent industry/community experience).

Experience and Knowledge

Essential:

  • Previous work with young people.
  • Previous experience facilitating sessions/workshops

Desirable:

  • Previous knowledge of the education sector.
  • Previous experience of Youth Violence

Abilities and Skills

Essential: 

  • Ability to prioritise and manage own workload. 
  • Ability to work both independently and as part of a team.
  • High-level communication skills including written and verbal communication.

Desirable:

  • High level of skill when using G Suite.
  • Ability to maintain a professional online image including social media platforms such as Facebook, Instagram, LinkedIn and Twitter. This includes promoting Unloc’s work and opportunities for young people.

Other

Essential:

  • Willingness to undertake staff training and development as required. This could include the opportunity to undertake a degree level apprenticeship.
  • Willingness to travel across the Solent region on a frequent basis and sometimes further afield. 

Desirable:

  • A full UK driving licence.

What we offer:

Download our free changemaker toolkit